Privacy Policy

1. Information We Collect

We may collect the following types of information:

Account Information – When you sign up, we collect your name, email address, company name, billing details, and login credentials.

Usage Data – Information about how you use the Service, such as actions taken, pages visited, and interactions with features.

Device & Technical Data – IP address, browser type, operating system, and cookies or similar technologies used for analytics and security.

Payment Information – If you purchase a subscription, we process billing and payment details via secure third-party providers.

Content Data – Product data, feeds, and any materials you upload or generate through the Service.

2. How We Use Your Information

We use personal data to:

• Provide, maintain, and improve the Service.
• Process transactions and manage billing.
• Communicate with you about updates, security alerts, and support.
• Personalize your experience and improve our features.
• Monitor usage, detect fraud, and ensure compliance with our Terms & Conditions.
• Comply with legal obligations.

3. Cookies & Similar Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in and provide essential functionality.
• Analyze how the Service is used (e.g. Google Analytics).
• Improve performance and user experience.
• Support advertising or marketing integrations where applicable.

You can control cookies through your browser settings or cookie preferences panel. Some cookies are "strictly necessary" and cannot be disabled.

4. Sharing of Information

We do not sell personal data. We may share information only with:

Service Providers – trusted partners who provide hosting, analytics, payment processing, or customer support.

Legal & Compliance – if required by law, regulation, or to protect our rights and security.

Business Transfers – in connection with a merger, acquisition, or sale of assets, personal data may be transferred to the new owner.

5. Data Retention

We retain personal data only as long as necessary to provide the Service, fulfill legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.

6. Your Rights (GDPR & Similar Laws)

If you are located in the European Economic Area (EEA), the UK, or other jurisdictions with similar laws, you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to certain processing.
• Request data portability.
• Withdraw consent at any time (without affecting prior processing).

To exercise these rights, contact us at info@meshmerchant.com. We may require verification of your identity before fulfilling requests.

7. Data Security

We use reasonable technical and organizational measures to protect your data against loss, misuse, or unauthorized access. However, no system is completely secure, and we cannot guarantee absolute security.

8. International Transfers

If you access the Service from outside the Netherlands or the European Union, your data may be transferred and processed in countries with different data protection standards. We ensure safeguards are in place for such transfers, consistent with applicable law.

9. Children's Privacy

MeshMerchant is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that data has been collected from a child without parental consent, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be notified through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.